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Legal

All legal documents governing your use of the Polyglot Cloud platform, API, WordPress plugin, and related services.

Terms of Service

Your agreement with Polyglot Cloud. Covers service usage, liability, refund policy, acceptable use, and intellectual property.

Last updated: May 12, 2026

Privacy Policy

How we collect, use, and protect your data. GDPR and CCPA compliant. Covers account data, translation data, cookies, and third-party services.

Last updated: May 12, 2026

Data Processing Agreement (DPA)

GDPR Art. 28 compliant agreement for customers who process personal data through our services. Sub-processor list, security measures, and breach notification.

Last updated: May 12, 2026

Cookie Policy

What cookies and local storage we use, why, and how to manage them. Spoiler: we only use 3 essential/functional cookies and zero tracking.

Last updated: May 12, 2026

Data Retention Policy

How long we keep each class of data — account, translations, Translation Memory, operational logs, and backups — and how to export or delete your data.

Last updated: May 30, 2026

Security & Compliance

How we protect your data: encryption in transit and at rest, EU hosting, access controls, backups, and our responsible-disclosure process.

Last updated: May 28, 2026

Acceptable Use Policy

Rules for using our translation API, WordPress plugin, and Translation Memory. Prohibited content, system abuse, commercial restrictions, and enforcement.

Last updated: May 12, 2026

Contributor Agreement

Terms for translation contributors. Intellectual property, quality standards, trust tiers, confidentiality, and dispute resolution.

Last updated: May 12, 2026

DMCA & Copyright Policy

How to report copyright infringement. Takedown and counter-notification procedures. Repeat infringer policy. EU Copyright Directive compliance.

Last updated: May 12, 2026

Data Privacy Request

Exercise your GDPR/CCPA rights: access, correct, delete, export, or restrict your personal data. Submit a request to our privacy team.

Data Controller

Entity: Elevio Solutions

Tax ID (PIB): 115278168

Registration No (MB): 68239532

Location: Belgrade, Serbia